Customer Experience

Recognizing the needs of our customers and developing tailored solutions

We are a company with a human face. We maintain long-term, close relationships with each of our
with each and every one of our partners. Every customer is unique, which is why we are committed to tailoring our
our solutions and services as closely as possible to their needs. Our customers' success is our goal.

Expert expert

Thomas Michel CommercialFrance Junior

 When I first started at PROVA, I worked in the Aromatic Laboratory. Then I joined the sales department where I currently help our French clientele by applying my technical skills. My goal is to develop lasting and trusting relationships with my clients by listening to everyone’s needs and addressing them as best I can. I enjoy identifying their problems and finding the best solution for their project through our exchanges. PROVA means quality products with a unique taste. It also means women and men working every day to satisfy our customers, and strong and committed corporate values particularly reflected in our actions on the ground in Madagascar, and in our daily lives.

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